Our dispatch department process orders received up till 12.00 midday Unless telephone arrangements have been made, orders received in the afternoon, may not be processed by the dispatch department till the next working day.

We use a variety of couriers and we pick the best suited courier company for your delivery post code. The 'overnight delivery' system may not necessarily arrive the next day if you are out of the overnight express area codes, therefore express post may take two days in this case. Signature is required at delivery address.

Some equipment orders may require extra P/H fees due to their size, weight etc. We will provide a high level of effort to dispatch your equipment on time. Responsibility for the goods passes to the buyer once the goods have been passed to the carrier. Insurance liability is therefore that of the buyer. Customers can call or email request for tracking number after 4.00pm, these can be tracked via internet URL or telephoning 131213. We accept no responsibility for late arrivals or loss of parcels.

Overnight Express

Orders received before midday.
Track your parcel. Upon request we supply you with a dispatch number so you can track your parcel. Tracking URL here

Per satchel up to 3 kgs - $12.00
Per satchel up to 5 kgs - $17.50
Parcels over 5kg are economy freight only.

Parcel Post

Up to 3 kgs - $9.00

Arrives 3 - 6 business days

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Payment Options:

Trading Terms:

TRONVIEW SYSTEMS excepts purchase orders from Government organisations only.

Money Order

Payable to TRONVIEW SYSTEMS. If you have used our online order form, please send money order with relevant details to match order form details.

Your order will proceed once we have received it.

Express Money Order

Payable at any Australian Post Office or agent. Made payable to :

TRONVIEW SYSTEMS  C/- PO Box 470, Elsternwick , VIC  3185.

Cheque

Payable to TRONVIEW SYSTEMS. If you have used our online order form, please send a cheque with all relevant details on the back to match order form details.

Your order will proceed once the funds have been cleared.

Direct Transfer details for Australian Customers

Payable at any Westpac or Bank of Melbourne Bank or Online Banking

Account name	-	TRONVIEW SYSTEMS
BSB	-	063128
Account number	-	10278007

Credit Card

We accept all major credit cards. Please note we are up to date will all credit card fraud procedures

Please use the print and fax order form here when paying by credit card. Do not send your credit card details via email.

GST:

All prices in this online catalogue are inclusive GST.

 

Legal responsibilities:

TRONVIEW SYSTEMS sells some items that may be illegal to use in your area, e.g. telephone conversation recordings are illegal on Telstra lines, and many other networks. We offer these products for sale on the basis that the customer abides by his/her local regulations. TRONVIEW SYSTEMS  does not accept any liability whatsoever for any injury, loss or damage sustained by the buyer however arising.

TRONVIEW SYSTEMS makes no representations concerning the legality of certain product applications such as the making, transmission or recording of video and/or audio signals of others without their knowledge and/or consent. We encourage everyone to check and comply with all applicable local, state and federal laws and regulations before engaging in any form of surveillance or any transmission of radio frequencies.

 

 

Refunds and Cancellations

All products sold by TRONVIEW SYSTEMS are approved for sale in Australia and are complete with International and Australian standards test reports held by us. We test all equipment before it leaves our store and supply application/instruction notes with the goods. Therefore we do not give refunds .Please choose your equipment carefully. Proof of purchase must be provided before returning goods for warranty. $45.00 per item will charged for NO FAULT FOUND on warranty goods. We are importers of spy and surveillance equipment, therefore we only accept the return of goods on the basis of faults then we will repair/replace. The buyer accepts liability for all freight costs incurred in the return of warranty (repair/replace) goods without exception. Please do not return products to us without contacting us first. We only accept cancellations on equipment that has not yet been put into freight or not yet put on order from our suppliers. Please refer to this link for answers to any questions on warranty and refund requests.

Warranty:

TRONVIEW SYSTEMS will honor our warranty for the agreed period providing the primary requirement of general care has been maintained, do not return goods that have been neglected as warranty exchange will not take place. All transmitting devices, receiving devices, camera modules, give away's and software equipment do not offer a warranty. Most of our equipment have 6 months to 2 years depending on the product. TRONVIEW SYSTEMS reserves the right to waive or amend specific warranty on individual products.

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